Ordering Instructions

Please note the oils are sold by WEIGHT not by volume.


  1. All the products are 100% Pure and Natural, if not then properly mentioned its use and properties.
  2. Replacement will be provided only when the FedEx , DHL or else company will give us claim for said consignment after investigation.
  3. The oils will be shipped immediately after placing order.
  4. For any other special enquiry, bulk customised order, bulk quotation, please feel free to contact with us saperately.
  5. Only 5 FREE TRADE SAMPLE can be asked with any order having value over $100 USD
  6. All orders are only processed through PayPal payment gateway. , ORDERING INFORMATION | SHIPPING POLICY

1. Our default shipping agents are DHL , FedEx and UPS.
2. In all cases we pass on our heavily discounted rates to you, our customer. We do not operate our Shipping Department as a profit Center. Please note that your shipping cost is calculated on-line using an integrated shipping module, using the annual negotiated discounted rates. Our online quotes are estimates based on weight and volume calculations. We reserve the right to change the shipping charges. If this occurs you will be contacted for approval before your order is processed.
3. All orders are shipped from our Indian Warehouse. We do not have any distributor, we only shipping from India. In cases of shipping arrangements other than standard ground service including expedited shipments, all additional charges for customs and or brokerage will be the responsibility of the customer.
4. SHIVA EXPORTS INDIA takes no responsibility for any loss, damages, or delay that may occur. Similarly, we must be notified should additional insurance be required. Without notification we ship products without insurance.
5. We currently do not require orders to be signed when delivered.
6. Alternative shipping method are available on request, however we take no responsibility for shipping that is arranged by our customers. This includes the following:
. Customers using their own shipping account
. Customers using their own courier
. Customers arranging for a third party to facilitate shipping.
7. Should a customer decide to handle their own shipping arrangements, we require that a WAIVER be signed. This ensures that we aren””t held accountable for any shipping issue outside of our control; similarly, in the event that we receive a shipping related invoice under these conditions, it will authorize us to process the customer””s credit card.
Please note that in all instances where payment is required, a copy of the invoice will be forwarded with receipt for payment.
8. SHIVA EXPORTS INDIA takes no responsibility for any loss, damages, or delay that may occur. Similarly, we must be notified should additional insurance be required. Without notification we ship products without insurance.

For more information, please contact our no # 0091 9838332079, or we can be reached through email at

9. Back orders, though rare, are not automatically shipped. Regular ordering policies will apply on arrival of stock.

10. We NOW ship to Worldwide.


Caution & Disclaimer,

The essential oils and Attar oils are NOT for consumption. No liability will be assumed by Shiva Exports India or its employees, shareholders or affiliates for any claims arising out of the misuse or otherwise of Perfume oils and essential oils or any other product sold or manufactured by Shiva Exports India.

Please keep all essential oils, perfume oils and fragrance products out of reach of children. If you are pregnant or nursing a baby, have heart disease, epilepsy, high blood pressure, diabetes, or have any medical condition that can be affected by essential oils or fragrances, please seek the advice of a health professional before using any essential oils or fragrances.

Skin test all products before using. Apply a small amount, about a drop or less, to the skin on your inner arm. Do not use if redness or irritation occurs. Keep all essential oils, perfume oils and fragrance products away from eyes and mucous membranes. If redness, burning, itching or irritation occurs, stop using product immediately and consult your medical provider if self treatment is not effective. If irritation does occur then wash with soap and water to clean the affected area.

The technical information contained on this web site and the various products described are intended for use only by persons having technical skills and at their own discretion and risk after they have performed necessary investigations, tests and evaluations of such technical information, the products and their uses.

While the technical information included on this web site is believed to be reliable, we do not guarantee its accuracy and each viewer or purchaser must make their own determination of a product””s suitability for use, for the protection of the environment, and for the health and safety of its employees and the purchasers of its products. Neither Nemat International, Inc. nor its affiliates shall be responsible for the use of such technical information, or of any product, method, or apparatus described on this web site.

Nothing herein waives any Shiva Exports India””s or its affiliates”” conditions of sale. We make no warranty, express or implied of merchantability or fitness of any product for a particular use or purpose. No responsibility by Shiva Exports India, it””s employees, shareholders or affiliates, is taken for the misuse in any way of the information provided herein.