Shipping & Delivery Policy
Last Updated: August 2026 • RoseOil.in
Fast batch dispatch from our distillation center
Complimentary insured delivery across all Indian pin codes
Express DHL / FedEx delivery to 100+ countries
1. Order Processing & Dispatch Timelines
Every botanical oil at RoseOil.in is carefully bottled and decanted under strict purity standards. Orders are typically processed and dispatched within 24 to 48 business hours (excluding Sundays and national holidays) after payment confirmation.
Once your parcel is handed over to our courier partner (Blue Dart, Delhivery, DTDC, or India Post Speed Post), you will automatically receive an SMS and email notification with your live tracking number.
2. Domestic Shipping Rates & Estimated Delivery Time (India)
• Free Domestic Shipping: Orders valued at ₹2,000 and above qualify for 100% Free Express Shipping anywhere in India.
• Standard Shipping Fee: A nominal flat fee of ₹99 is applicable on domestic orders below ₹2,000.
• Estimated Delivery Duration:
- Metro Cities (Delhi NCR, Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad): 2 to 4 business days.
- Rest of India (Tier 2 & 3 Cities): 4 to 7 business days.
- North-East & Remote Locations: 6 to 9 business days via Speed Post / Air Cargo.
3. International Express Shipping
We deliver our pure essential oils and botanical extracts worldwide to over 100 countries including the United States, United Kingdom, European Union, UAE, Saudi Arabia, Canada, Australia, and Singapore via DHL Express and FedEx International Priority.
• International Transit Time: 5 to 10 business days depending on customs clearance.
• Customs & Import Duties: International orders are shipped with official Certificate of Analysis (COA) and MSDS declarations. Any applicable local import taxes or customs duties assessed by the destination country are the responsibility of the recipient.
4. Premium Packaging & Transit Insurance
All pure essential oils and flacons are encased in custom shock-absorbing foam capsules and sealed luxury boxes to ensure zero leakage and full temperature stability during transit.
Every shipment is fully insured by RoseOil.in against transit loss or damage. In the rare event of transit damage, please notify us within 48 hours of delivery at support@roseoil.in with photos or unboxing video for an instant complimentary replacement.
5. Need Assistance with Your Delivery?
Our support team is available Monday to Saturday, 9:00 AM – 7:00 PM IST to assist with address adjustments before dispatch, expedited shipments, or courier coordination.
Email: support@roseoil.in
